Returns & Exchanges
At Elizabeth Arden Australia, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for products in their original, unopened condition.
Contact Customer Care
Email our support team with your order number and details of the items you wish to return to initiate the process.
Prepare Your Package
Ensure the products are securely packed in their original packaging to prevent damage during transit.
Affix Shipping Label
Attach the provided return shipping label to your parcel and drop it off at any Australia Post location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing